Gérer les connaissances d'une organisation : par où commencer ?

Abstract : This thesis deals with knowledge management in an organization that has not yet implemented document and information management processes. In the first part, the state of the art of knowledge management is reviewed as well as the indispensable prerequisites for a simple and effective management of the project. The second part deals with the analysis of existing and needs. The emphasis is on the importance of identifying and evaluating the risks to define scenarios in accordance with the objectives of the top management. In the last part, the recommendations to begin the implementation of a policy of knowledge management are detailed, from the information access to the capitalization of knowledge through the sharing and the storing of documents, as well the recommendations of the necessary change management.
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Master thesis
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Nadège Fouan. Gérer les connaissances d'une organisation : par où commencer ?. domain_shs.info.docu. 2013. ⟨mem_00945523⟩

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