L'évolution des services de référence. L'exemple du Renseignement documentaire à Doc'INSA (Lyon).

David Soret
Abstract : Born in the United States a century ago, the reference services are experiencing for ten years a decline of their activity never known before, caused by the diffusion of Internet and the massive use of search engines. They have been established in France of late, and the process was often carried out by jumping directly to the virtual stage, but still without ensuring that they're going to be used. The case of Renseignement documentaire of the INSA (Lyon) Library invites us to think the future prospects of the reference services and their necessary adaptation over, in surroundings more and more competitive.
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Master thesis
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Submitted on : Thursday, March 8, 2007 - 2:46:51 PM
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David Soret. L'évolution des services de référence. L'exemple du Renseignement documentaire à Doc'INSA (Lyon).. domain_shs.info.autr. 2007. ⟨mem_00000443⟩

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